Privacy Policy
(the “Policy”)
This privacy statement was last changed on August 6, 2026, last checked on August 6, 2026, and applies to citizens and legal permanent residents of Canada.
In this privacy statement, we explain what we do with the data we obtain about you via https://hyperspectral-intelligence.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Newsletters
1.1 Newsletters
The following categories of data are collected
- A first and last name
- An email address
Retention period
We retain this data until the service is terminated.
1.2 To support services or products that a customer wants to buy or has purchased
1.2 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- An email address
Retention period
We retain this data until the service is terminated.
2. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
3. How we respond to Do Not Track signals & Global Privacy Control
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (CA) webpage.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
8.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
- We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.
9. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
10. Contact details
Hyperspectral Intelligence Inc
P.O. Box 851
Gibsons, British Columbia,
Canada V0N 1V0
Canada
Website: https://hyperspectral-intelligence.com
Email: candice@ex.comhyperspectral-intelligence.com
Phone number: 1-604-399-0019
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Candice Wiekenkamp
P.O. Box 851
Gibsons, British Columbia,
Canada V0N 1V0
Annex
The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.Intent
At Hyperspectral Intelligence Inc., we respect the privacy of our clients, prospective clients and suppliers and are committed to safeguarding their personal information. This Policy, in compliance with the Personal Information Protection Act (“PIPA”) and Canadian Anti-Spam Legislation (“CASL”), outlines the principles and practices we will follow in protecting personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of personal information and allowing individuals or businesses to request access to it, and correction of, their personal information.
If you are a European resident, then you have similar privacy rights and rights to access your personal information, but please note that your personal information will be transferred outside of the European Economic Area (“EEA”) as necessary to provide our services to you, and in result, the laws of those jurisdictions, including Canada, will also apply. Where there is any conflict of these privacy laws, by using our services, you agree that the laws of Canada will prevail.
We will inform our clients, prospective clients, and suppliers of why and how we collect, use, and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that is reasonable and appropriate.
For further information on privacy related to the use of our website, please refer the company’s Policy Statement and Cookie Policy on our website.
Definitions
“Personal Information” – Information about an identifiable individual. Personal information includes information that relates to their personal characteristics (e.g. gender, age, income, home address, home phone number, ethnic background, family status, etc.), their health (e.g. health history, health conditions, health services received, etc.), or their activities and view (e.g. religion, politics, opinions expressed by the individual, etc.). Personal information, however, does not include contact information, as defined below.
“Contact Information” – means information that would enable an individual to be contacted at a place of business and includes the name, position name or title, business telephone number, business address, business email or business fax number. Contact information is not covered by this Policy or PIPA.
Privacy Officer – The individual designated with the responsibility for ensuring that Hyperspectral Intelligence Inc. complies with this Policy, PIPA and CASL, who is currently the Chief Financial Officer of Hyperspectral Intelligence Inc., and who may be contacted at the e-mail address shown below at the end of this Policy.
Collecting Personal Information
Unless the purposes for collecting personal information are obvious and the person voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
We collect personal information that is necessary to fulfill the following purposes:
- Name, address, phone number, cell phone number, fax number and e-mail address for the purpose of communicating and reporting about the Hyperspectral Intelligence Inc. ‘s services, events, and activities.
- Banking information to execute on a business transaction or contract.
- Various data in connection with the use of our website to optimize the website experience for users and to track user usage on the website. For further information on the company’s use of cookies and use of personal information on our website, please see the company’s Policy Statement and Cookie Policy on our website.
Consent
Hyperspectral Intelligence Inc. will obtain consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).
Consent can be provided orally, in writing, electronically, through an authorized representative or it can be implied where the purpose for collecting, using or disclosing the personal information would be considered obvious and the client voluntarily provides personal information for that purpose.
Consent may also be implied where a person is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, marketing, or fundraising, and they do not opt-out.
Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), a person can withhold or withdraw their consent for Hyperspectral Intelligence Inc. to use their personal information in certain ways. A decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist them in making the decision.
We may collect, use or disclose personal information without a person’s knowledge or consent in the following limited circumstances:
- When the collection, use or disclosure of personal information is permitted or required by law;
- In an emergency that threatens an individual’s life, health, or personal security;
- When the personal information is available from a public source (e.g., a telephone directory);
- When we require legal advice from a lawyer;
- For the purposes of collecting a debt;
- To protect ourselves from fraud;
- To investigate an anticipated breach of an agreement or a contravention of law.
Using and Disclosing Personal Information
We will only use or disclose personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes such as:
- To conduct surveys in order to enhance the provision of our services; or
- To contact clients or prospective clients directly about services that may be of interest.
We will not use or disclose personal information for any additional purpose unless we obtain consent to do so.
We will not sell personal information to other parties.
If you are a European resident, your personal information will be transferred to, processed, and stored in countries outside the EEA. It may also be handled by staff working outside of the EEA for us or one of our suppliers. We only transfer personal information to these countries when it is necessary for the services we provide you and is subject to safeguards that assure the protection of your personal information, such as European Commission approved standard contractual clauses.
All information that you provide to us is stored on our secure servers or on secure servers operated by a third party.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.
If you chose to send us information via email, we cannot guarantee the security of this information. Once we have received your information, we will use strict procedures and security features to ensure it is dealt with in accordance with this Policy.
Retaining Personal Information
If we use personal information to make a decision that directly affects the person, we will retain that personal information for at least one year so that the person has a reasonable opportunity to request access to it.
Hyperspectral Intelligence Inc. will retain personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
Ensuring Accuracy of Personal Information
Hyperspectral Intelligence Inc. will make reasonable efforts to ensure that personal information is accurate and complete where it may be used to make a decision about them or disclosed to another organization.
Clients may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.
A request to correct personal information should be forwarded to the Privacy Officer at the e-mail address provided below.
If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required and send the corrected information to any organization to which we disclosed the personal information in the previous year. If the correction is not made, we will note the members’ correction request in the file.
Securing Personal Information
We are committed to ensuring the security of personal information to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
The following security measures will be followed to ensure that member personal information is appropriately protected:
Methods of protection and safeguards include, but are not limited to:
- Locked filing cabinets.
- Restricted access to offices.
- Electronic records, where possible.
- Need-to-know access and technological measures including the use of passwords, multi-factor authentication, encryption, and firewalls.
- Paper information is either under supervision or secured in a locked or restricted area.
- Electronic hardware is either under supervision or secured in a locked or restricted area at all times. In addition, passwords are used on computers.
- Paper information is transmitted through sealed, addressed envelopes or in boxes by reputable courier/delivery companies.
- Electronic information is transmitted either through a direct line or is encrypted.
- Access to cloud-based software is restricted and multi-factor authentication is used.
- Staff is trained to collect, use, and disclose personal information only as necessary to fulfill their duties and in accordance with this policy.
- External consultants and agencies with access to personal information will provide Hyperspectral Intelligence Inc. with appropriate privacy assurances.
Hyperspectral Intelligence Inc. will use appropriate security measures when destroying personal information such as shredding documents, deleting electronically stored information.
Hyperspectral Intelligence Inc. will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Providing Access to Personal Information
Individuals have a right to access their personal information, subject to limited exceptions.
A full listing of the exceptions to access can be found in section 23(3) of PIPA. Some examples include: solicitor-client privilege, disclosure would reveal personal information about another individual, health and safety concerns.
A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. A request to access personal information should be forwarded to the Privacy Officer.
Upon request, we will also tell the individual how we use the personal information and to whom it has been disclosed if applicable.
We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.
A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the individual of the cost and request further direction from the member on whether we should proceed with the request.
If a request is refused in full or in part, we will notify the client or prospective client in writing, providing the reasons for refusal and the recourse available to the individual.
Questions and Complaints
The Privacy Officer is responsible for ensuring Hyperspectral Intelligence Inc.’s compliance with this Policy, CASL, and PIPA.
Individuals should direct any complaints, concerns or questions regarding Hyperspectral Intelligence Inc.’s compliance in writing to the Privacy Officer. If the Privacy Officer is unable to resolve the concern, the member may also write to the Information and Privacy Commissioner of British Columbia.